Warranty & Returns

1 Year Limited Warranty
30 Day Limited Warranty - Apparel & Expendable Items
 

DAS COMPANIES, INC. ROADPRO® ONE YEAR LIMITED WARRANTY

This Limited Warranty covers this RoadPro® product. This product is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase ("Warranty Period"). This warranty extends only to the original purchaser and will end when the product is transferred to a subsequent owner. If a defect arises during the Warranty Period, DAS (RoadPro), at its option and to the extent permitted by law will (1) repair the product at no charge using new parts or parts that are equivalent to new in performance and reliability or (2) exchange the product with a functionally equivalent product that is new or equivalent to new in performance and reliability. This warranty excludes damage resulting from misuse or abuse, accident, operation of the product not in accordance with the manuals or other included written instructions, modification of the product, attempted repair of the product, or as a result of an act of God or as a result of war or terrorist attack or other causes that are not defects in materials and workmanship.

Non-RoadPro branded products/Third Party Products. This warranty does not apply to products that are not RoadPro branded even if packaged or sold with RoadPro products, nor does it apply to batteries or similar expandable parts or accessories.

TO THE EXTENT PERMITTED BY APPLICABLE LAW DAS (ROADPRO) IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE PRODUCT. THE WARRANTY AND REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW DAS (ROADPRO) DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. US FEDERAL LAW DOES NOT PERMIT IMPLIED WARRANTIES TO BE DISCLAIMED AND TO THE EXTENT SUCH IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Any recovery is limited to the value of the original purchase price. No other person is authorized to modify this limited warranty, and your seller is solely responsible for any other warranties.

Some states and countries do not allow limitations on how long an implied warranty lasts, or allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. For consumers, who are covered by consumer protection laws or regulations in their state or country of purchase or, if different, their state or country of residence, the benefits conferred by DAS’s One Year Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations.

How to obtain Warranty Service? Within the first thirty (30) days after the original purchase, products must be returned to the dealer. After thirty (30) days and for up to one (1) year the product may be returned to RoadPro. When returning products to RoadPro:

Shipping to RoadPro must be paid by you. Your replacement or repaired product will be returned to you with no shipping charge. Carefully pack the product and all included accessories into a suitable box or mailing package, including the original dated register receipt or invoice and a letter describing the defect, including a daytime phone number and a street address. Do not use a PO Box as UPS and other carriers will not deliver to a PO Box.

  • Any returned product that has only a PO Box return address will be held until further notification from you which notification must include a street address.
  • Make sure you can track your shipment to us. RoadPro will not be responsible for lost packages.
  • RoadPro will not be responsible for damage incurred during shipment to us.
  • Failure to include dated proof of original purchase will invalidate the DAS Limited Warranty.

 

Ship the defective products, shipping prepaid by you, to:

RoadPro Returns
DAS Companies, Inc.
48 Industrial Drive
Elizabethtown, PA 17022

For customer assistance and technical support call 1-866-622-7979 Monday through Friday 8:00 am to 4:30 pm Eastern Time or send an email to techsupport@roadprobrands.com

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DAS COMPANIES, INC. ROADPRO® THIRTY DAY LIMITED WARRANTY

This Limited Warranty covers this RoadPro® product.

This product is warranted against defects in materials and workmanship for a period of THIRTY (30) DAYS from the date of original retail purchase ("Warranty Period"). This warranty extends only to the original purchaser and will end when the product is transferred to a subsequent owner. If a defect arises during the Warranty Period, DAS (RoadPro), at its option and to the extent permitted by law will (1) repair the product at no charge using new parts or parts that are equivalent to new in performance and reliability or (2) exchange the product with a functionally equivalent product that is new or equivalent to new in performance and reliability. This warranty excludes damage resulting from misuse or abuse, accident, operation of the product not in accordance with the manuals or other included written instructions, modification of the product, attempted repair of the product, or as a result of an act of God or as a result of war or terrorist attack or other causes that are not defects in materials and workmanship.

Non-RoadPro branded products/Third Party Products. This warranty does not apply to products that are not RoadPro branded even if packaged or sold with RoadPro  products, nor does it apply to normal wear and tear as a result of intended use of the product. Consumer should inspect the product regularly for any excessive wear and replace when needed. RoadPro will not be responsible for damage to vehicle or other property.

TO THE EXTENT PERMITTED BY APPLICABLE LAW DAS (ROADPRO) IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE PRODUCT. THE WARRANTY AND REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW DAS (ROADPRO) DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. US FEDERAL LAW DOES NOT PERMIT IMPLIED WARRANTIES TO BE DISCLAIMED AND TO THE EXTENT SUCH IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Any recovery is limited to the value of the original purchase price. No other person is authorized to modify this limited warranty, and your seller is solely responsible for any other warranties.

Some states and countries do not allow limitations on how long an implied warranty lasts, or allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. For consumers, who are covered by consumer protection laws or regulations in their state or country of purchase or, if different, their state or country of residence, the benefits conferred by DAS’s Thirty Day Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations.

How to obtain Warranty Service? Products must be returned to the dealer where it was purchased within thirty (30) days after the original purchase. After thirty (30) days the warranty expires.

For customer assistance and technical support call 1-866-622-7979 Monday through Friday 8:00 am to 4:30 pm Eastern Time or send an email to techsupport@roadprobrands.com

 

 

 

Technical Support
866-622-7979
techsupport@roadprobrands.com
8am-4:30pm EST, Monday-Friday

Returns
RoadPro
48 Industrial Drive
Elizabethtown, PA 17022

Please return clothing & expendable items to the place of purchase.